Last modified Oct, 27, 2017
Prepare for installation

We offer a few preparatory guidelines for best results. The checklists you complete in this section (or earlier) come in handy for installing ScaleArc and rapidly configuring and deploying it in your environment. Take a few minutes to review the sections below.

System requirements

As a new customer, you have the option to install ScaleArc on the cloud or on-premise.

The following table provides the minimum system requirements to run ScaleArc on selected cloud platforms.

Cloud system requirements

The following table provides the minimum system requirements to run ScaleArc on selected cloud platforms.

Item  Azure AWS Google Cloud Platform
Machine Type Standard A3 m4.xlarge n1-standard-4
CPU 4 Cores 4 4 Cores
Memory 7GB 16 15GB
OS Storage 30G 40GB 100GB
Logs Storage 100GB* 100GB 500GB
Network 1 Standard Interface 1 Standard Interface 1 Standard Interface

*To add a disk, refer here.

Scale ScaleArc on the cloud


On-premise system requirements

ScaleArc is highly customizable. Here's a general guideline for sizing ScaleArc as a first-time user. Note that the initial column in the sizing table displays a list of minimum requirements. The remaining columns provide data for capacity planning.  

On-premise ScaleArc system requirements
100 % active database
cores under management 
Up to 32 Up to 64 Up to 80 Up to 96 Up to 128
ScaleArc size 4 cores 8 cores 10 cores 12 cores 16 cores
Intel Xeon Physical Cores (no Hyperthreading)  6 12 12 16 20
Hyperthreaded Intel Xeon Physical Cores  12 24 24 32 40
Other Cores (AMD, VM, Public Cloud)  10 16 24 24 32
Memory (ScaleArc Enterprise Edition) 16 GB 16 GB 20 GB 24 GB 32 GB
Memory (ScaleArc Platinum Edition) 24 GB 40 GB 48 GB 54 GB 80 GB
Disk 2 TB 4 TB 8 TB 8 TB 8 TB
Two Bonded 1 GBE 
Two Bonded 1 GBE  Two Bonded 1 GBE  Two Bonded 1 GBE  Two Bonded 10 GBE 

Contact ScaleArc or call +1-855-800-SCAL(7225) for estimating the requirements for sizing and installing ScaleArc in your environment.


ScaleArc Version


OS, database server, and browser requirements

These are the minimum database and browser requirements for running ScaleArc on the cloud and on-premise:

Database server
and browser type
Supported versions
  • On-premise
  • Cloud (AWS, Azure, Google Cloud Platform)
Operating System
  • Centos 6.9
MySQL database
  • Version 5.6 and above 
Maria DB
  • Version 10.0.24
  • Galera with Percona XtraDB Cluster (PXC)
  • MySQL Version: 5.7.15
AWS RDS Aurora
  • MySQL compatibility
  • Windows 55.0.2883.87 m
  • Linux 55.0.2883.87 m
  • Mac 55.0.2883.95 (64-bit)
  • Mac 10.0 (10602.
Mozilla Firefox
  • Windows 50.1.0
  • Linux 51.0.1 (64-bit) and OS Mint 18.1 (Serena)
  • Mac 51.0.1 (64-bit) and OS Version: 10.12.3 macOS Sierra
Internet Explorer (IE)
  • Windows 10.x and above


If you are preparing to install and configure the product, review the following checklists before you begin. 

Deployment checklist

You may have reviewed and completed the deployment checklist as an evaluation or a paid customer. Take a minute to ensure you have the necessary network environment settings for a ScaleArc implementation.

Cluster configuration checklist

The configuration checklist mostly contains a list of application settings for your environment you need to provide ScaleArc. Before you begin to configure a ScaleArc cluster, we recommend that you collect the information in the list to ensure a smooth integration with your environment. 


Next, download ScaleArc for your environment. Use the following table as a guide. Call for best results.

Version of ScaleArc Install Upgrade
Latest version Install latest version of ScaleArc (general release).

Upgrade with latest patch release.


If you are a first-time customer, make sure you have installed the general release version before a patch update.

Earlier versions Contact Contact
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